For products purchased on this site (FoldologyPuzzle.com), please see the return policy below.
However, if you purchased Foldology on another marketplace such as eBay or Amazon, please consult the return policy on the site where the purchase was made.
Products purchased on the FoldologyPuzzle.com website can be returned for a full refund within 30 days of the purchase date. To be eligible for return, products must be in new, unused condition with the packaging intact. To clarify, the shrink-wrap plastic on the puzzle booklet must be intact (the product can sometimes be wrapped in additional materials, the state of which doesn’t affect the eligibility for return).
Shipping charges for the return are paid by the customer. After the product is received and its condition verified, you can expect to see the refund within 4 weeks.
To get started on a return, please contact us.